Troubleshooting

[Fixed] Feature Update to Windows 10, Version 1903 – Error 0x80070002

We encounter the error message Feature Update to Windows 10, Version 1903 – Error 0x80070002 primarily when updating Windows to the latest build using the standard update mechanism present in the operating system. This error means that the Windows update mechanism itself failed to update your version because of either conflicting update files or due to internal mechanisms forcing the update not to move forward.

Feature Update to Windows 10, Version 1903 – Error 0x80070002

This feature update error message has simple workarounds which we can use in order to get installed forcefully. Make sure you follow the solutions from top to bottom.

Solution 1: Installing Feature Update using Media Creation Tool

The easiest workaround to solve the Error 0x80070002 is to install the update using the Media Creation Tool provided by Windows 10. This tool makes sure that all your user data and information is intact while also seamlessly updating your Windows to the latest build available.

Note: Just in case, it is a good idea to backup your important files and information.

  1. Navigate to Media Creation Tool by Microsoft and click on Download Tool now.

    Downloading Media Creation Tool
  2. Once the tool is downloaded, open it and wait for it to set up completely. Make sure to Accept all the terms and conditions.
  3. Now, click on Upgrade this PC now. After this, the tool will automatically start downloading the latest version of Windows for your machine.

    UpgradePC through Media Creation Tool
  4. Complete the update process. After your computer is restarted, log into your profile and your Windows will be updated to the latest build.

Solution 2: Resetting Windows Update Mechanism

If the Media Creation Tool doesn’t work, we can attempt at forcefully resetting the Windows Update Mechanism on your machine through the command prompt. Make sure you are logged in as an administrator for this step. These commands will rename the existing update files on your machine so Windows will download the files from scratch. This will clear the issue if the error is because of corrupt update files.

  1. Right-click on the Windows icon and select Command Prompt (Admin). 
  2. Once in the command prompt, execute the following commands one by one until all are complete.
    net stop wuauserv
    
    net stop cryptSvc
    
    net stop bits
    
    net stop msiserver
    
    Ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
    
    Ren C:\Windows\System32\catroot2 Catroot2.old
    
    net start wuauserv
    
    net start cryptSvc
    
    net start bits
    
    net start msiserver

    Resetting Windows Update Services
  3. Restart your computer completely after these commands and try updating Windows again to the 1903 version. You can also download the update files from the official Windows Update Catalog.

Solution 3: Uninstalling BattlEye Service

BattlEye Service is used by numerous games for anti-cheat protection. It is a service that monitors your computer for any third-party cheating scripts or software. It may seem harmless but there are numerous instances where users saw it conflicting with the Windows update service. Here, uninstalling BattlEye will clear the 0x80070002 error.

Note: You can follow the same steps to uninstall any other software which you think might be interfering with the Windows Update installation steps.

  1. Press Windows + R, type ‘appwiz.cpl‘ in the dialogue box, and press Enter.

    Opening Application Wizard
  2. Right-click on the BattlEye application and select Uninstall.

    Uninstalling BattlEye in Application Wizard – Windows 10
  3. After the software is uninstalled, restart your computer completely and then try updating Windows again to the feature build.

Shaheer Asif

Shaheer is leading the technical team at Computer Verge. He is very passionate about web applications and native software. He is a Computer Scientist but that doesn't stop him from following his passion: Art.

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