Apps and Platforms

Ticketmaster Error Code u521 – [Fixed]

Tackle Ticketmaster Error Code u521 With This Comprehensive Guide

The Ticketmaster Error Code u521 is a temporary error that usually gets triggered when you are trying to purchase tickets. This error code stops the user from successfully booking the desired tickets and paying for them. Most of the time, it will display when there is a problem with the server. However, in some cases, it could be your device’s ad blocker or corrupted cache files fault causing this error.

Ticketmaster Reddit
Complaint on Ticketmaster Reddit

In the image provided, a Ticketmaster user is facing trouble while purchasing tickets for a show. The user seems to be encountering the error u521 across multiple devices. The commenters indicated that this error occurs when the selected seating is sold out. The recommended solution is to choose alternative seating options and attempt the purchase again.

In the article below, we have presented a vast array of solutions for you. So, keep on reading to tackle this issue head-on.

Highlights

  • Log Out and Log In Again – This process would help get rid of any temporary glitches or issues with Ticketmaster. The steps for this are mentioned in this article.
  • Uninstall and Reinstall Ticketmaster Application – This process will help make sure that you have the latest version of the app and that any possible software glitches or outdated data are cleared. The steps are mentioned in detail.
  • Disable your Ad blocker – Turning the ad blocker on can be the main reason this error gets triggered. This is why we have presented simple steps to turn off the ad blocker from Chrome and Safari.
  • Delete All Browser Cache – Clearing the cache might help eliminate temporary data or conflicts that may be causing this issue. Simple steps have been listed below.  
  • Delete Mobile App Cache – If you use the Ticketmaster mobile app, then delete all the app cache and data and re-launch the app. However, if you are an iPhone user you need to skip this method. On the other hand, the steps for Android users have been listed down below.
  • Make sure you are using the Latest Version of Ticketmaster – Do make sure that your Ticketmaster app is up to date with the most recent and latest version. For this, we have mentioned the steps below.
  • Check the Server Status – This error code often is caused due to a server-related issue on Ticketmaster’s end. By checking the server status, you can determine if the u521 error was due to a temporary server issue.
  • Contact Ticketmaster Customer Support – If the above solutions fail to work for you then the best course of action is to contact Ticketmaster Customer Support for assistance. This way you can get specific tailored assistance for your situation.

How To Fix Ticketmaster Error Code u521

Since this error code is temporary, it is not a big issue and can be resolved in a short time. Check out the below troubleshooting solutions to get rid of Ticketmaster error code u521 for good.

Log Out and Log In Again

This method could be helpful if the error code occurs because of any temporary glitch with Ticketmaster. Here are the steps to do this:

  1. Go to Ticketmaster either on your mobile phone or desktop.
  2. Click on my account and log out of it.

    ticketmaster
    Go to Account and Click Log Out
  3. Next, quit Ticketmaster.
  4. Now, wait for approximately 5 to 10 seconds.
  5. Once you are done with this, launch Ticketmaster again.

Finally, add your login credentials and click log in.

Sign in
Click Sign In

Uninstall and Reinstall Ticketmaster Application

Uninstalling and reinstalling the Ticketmaster application can be a potential solution to tackle Ticketmaster Error Code u521. This method helps make sure that you have the latest version of the app and that any possible software glitches or outdated data are cleared. Here are the steps for this:

  1. Go to the Ticketmaster application on your device (e.g. mobile phone, iPad, tablet).
  2. To uninstall the application tap and hold the app icon. Now, select Uninstall or Delete option. You can also simply go to your device’s settings and find the Apps section and locate Ticketmaster and click Uninstall.

    Ticketmaster Error Code u521
    Click delete
  3. Once the app is uninstalled you can go to the app store in your device such as the Apple App Store and the Google Play Store.
  4. Put Ticketmaster in the search bar and click search. Now, reinstall the application by selecting the official Ticketmaster app from the search results.

    Ticketmaster Error Code u521
    Click reinstall
  5. Next, wait for the app to finish being installed and then launch it again.
  6. Now, you can sign in to your Ticketmaster account and attempt to purchase the tickets again. Hopefully, the Error Code u521 will no longer get triggered.

This will help ensure a clean installation, potentially resolving any software issues that may have triggered the u521 error. Remember to check the bandwidth of your internet connection and make sure you have a stable and strong network while reinstalling the app.

Disable your Ad-blocker

Enabling the ad blocker can be the main reason this error gets triggered. This is why we have presented simple steps to turn off the ad blocker from two browsing platforms below.

If you are using Chrome:

  1. Launch Chrome and go to the top right corner of the screen. There you need to click the more option and then go to the settings.
  2. Click Privacy and Security from within Settings.

    Ticketmaster Error Code u521
    Go to privacy and security within the settings
  3. Then scroll down and find the site settings option and click.

    Ticketmaster Error Code u521
    Click site settings
  4. Now, click on the Additional Content Settings option. From there, go to the Ads section and turn the option “block ads on the websites” off.
Ads settings
Turn the ad blocker off

If you are using Safari:

  1. Launch Safari and click the Safari option (at the corner of the screen).
  2. Click Preferences and then the Websites options.
  3. Next, choose the Content Blockers option and select the website name of which you want to switch the ad block or content blocker off.
  4. Finally, click Remover to remove the AdBlock.

After the error gets resolved, you can try enabling the ad block for the Ticketmaster website again. However, if you want to avoid more such errors like the Ticketmaster Error Code 0002 then you should keep the ad block disabled all the time.

Delete All Browser Cache

In some scenarios, you will need to clear your browser cache and then try to use Ticketmaster again. Clearing it might help eliminate temporary data or conflicts that may be causing this issue. To do this, you can follow the below steps: 

  1. Firstly, you need to close Ticketmaster.
  2. Then go to your web browser. Then navigate to the settings or options menu. This is usually represented by three dots or lines in either the top left or top right corner of the browser window.

    Google
    Click on the three dots
  3. Click on the settings or options menu. You will find the “history” or “privacy and security” section.
  4. Within the “history” or “privacy and security” settings, find the option to clear browsing data or cache. Select this option.
  5. dialog box will display various checkboxes. Make sure that the checkbox for “cached images and files” or a similar box is selected.

    Clear data
    Check the box and click Clear data
  6. You might get the option to choose the time range for which you want to clear the cache. To clear the entire cache, select “all time” or a similar option.

    Microsoft Forms Error 1003
    Adjust the time frame
  7. Finally, click the clear or delete button to start the cache-clearing process.
  8. Once the cache is cleared, launch Ticketmaster again to see if the error is solved. Clearing the cache will ensure that you are loading a fresh version of the website.
  9. Now finally, login to your account and see if the error is now gone.

Delete Mobile App Cache

If you use the Ticketmaster mobile app, then delete all the app cache and data and re-launch the app. Here are the steps for this:

If you are an Android user:

  1. Open Settings > Apps.

    Go to apps
    Click Apps
  2. Click and hold on to the Ticketmaster app icon to select it.
  3. Now, click the app information button.
  4. Next, you need to click on storage.

    Storage
    Click Storage

Finally, you will have to clear the cache and data manually one by one.

Cache
Click clear cache

If you are an iPhone user:

iPhone users can skip this method. You do not need to clear the app cache as the iPhone does not need it.

Make sure you are using the Latest Version of Ticketmaster

Always ensure that your Ticketmaster app is updated to the most recent and latest version. For that, these are the steps you need to follow:

  1. Firstly, go to your phone’s app store and search for the Ticketmaster app.
  2. Now, you will most likely see the option to update right next to the Ticketmaster app. Click it to install the update.
  3. However, if you don’t see the update option next to the Ticketmaster app, then it means that you are currently using the latest version of the app.
Mobile
Ticketmaster mobile app

Check the Server Status

To resolve Ticketmaster Error Code u521, one potential solution is to check the server status. This error code often is caused due to a server-related issue on Ticketmaster’s end. Here’s what you can do:

  1. Go visit Ticketmaster’s official website and look for a “Server Status” or “System Status” page.
  2.  You can find information about any ongoing server issues or maintenance activities on the Server Status page. Check if there are any reported problems related to getting tickets or the specific show you’re trying to attend.
  3. If there is a server issue reported, you will have to wait until the problem is resolved by Ticketmaster’s technical team. In such situations, it is best to remain patient and try purchasing the tickets again after some time.
  4. If there are no reported server issues, there is a possibility that the error is specific to your account or the specific event you’re trying to purchase tickets for. In this case, we suggest you contact Ticketmaster’s customer support for further assistance.

You can also search for Downdetector in your browser and get a helpful response instantly.

Ticketmaster Error Code u521
Downdetector on browser
Ticketmaster Error Code u521
Ticketmaster outages in the last 24 hours

By checking the server status, you can determine if the u521 error was due to a temporary server issue. If the error persists even after the server is confirmed to be functioning normally. Reaching out to Ticketmaster’s support team will be the next step to resolve the error.

Contact Ticketmaster Customer Support

If the above solutions fail to work for you then the best course of action is to contact Ticketmaster Customer Support for assistance. They have the expertise and the resources to tackle the error. Here is what you should do:

  1. Go visit the Ticketmaster website and find the “Contact Us” or “Support” section. This is usually found in the website’s footer or navigation menu.
  2. Choose the most convenient contact method provided by Ticketmaster, such as live chat, email, or phone support.
  3. Explain the situation clearly and mention that you’re encountering Error Code u521 while attempting to purchase tickets. Provide all relevant details, such as the event name, venue, and the troubleshooting steps you have taken to resolve the issue.
  4. Follow the instructions provided by Ticketmaster’s support team. If they ask for additional information give it to them.
  5. Be patient and cooperate with them during the communication process. Ticketmaster’s support team will work efficiently to assist you and find a fix for Error Code u521.

Contacting Ticketmaster Customer Support will make sure that you receive tailored assistance and guidance in tackling the u521 error. They can provide further insights. Plus help you complete your ticket purchase successfully. 

Ticketmaster Error Code u521
Contact us

How to Prevent Ticketmaster Error Code u521

To make sure this error doesn’t hinder your experience on Ticketmaster again. Follow these preventative measures:

  • Purchase your tickets early. Securing your tickets as soon as they become available will help you avoid triggering the u521 error due to limited availability.
  • If your desired particular seating selection results in the u521 error, then consider selecting alternative seats and trying again to complete your ticket purchase. Choosing alternative seating will be of help.
  • Before purchasing tickets, verify that the Ticketmaster’s server status has no ongoing server issues and is online. This will ensure that server issues will not lead to the u521 error.
  • Try to not use several devices, browsers, or tabs at the same time. This could be considered a bot-like activity and can lead to you getting blocked. However, if you did sign in with multiple devices or browsers then sign out from them. Afterward, make sure to clean your browser’s cache and cookies and then sign into one device again.
  • Use your carrier’s data network instead of a Wi-Fi connection. Especially stay away from large public Wi-Fi networks.
  • Do not ever share links with your friends.

These preventive measures can help lessen the chances of facing Error Code u521. But, it is important to adapt troubleshooting steps if the error persists.

Final Words

In conclusion, encountering Ticketmaster Error Code u521 can be infuriating when trying to purchase event tickets. By following these preventive measures you can lower the chances of facing this error.  Remember, don’t let Error Code u521 overshadow your excitement for live events – take these steps to look forward to a smooth ticket-buying experience. 

FAQs

There are many FAQs when it comes to this sort of error. So, we made sure to answer the most important ones.

Why are my Ticketmaster tickets not working?

You need to make sure that you are using the most recent version of the app installed on your phone. This will help you avoid encountering any issues with barcodes. However, if your app is up to date and you are still unable to see your tickets then don’t stress. You just need to log into your account on the Ticketmaster website.

How can I avoid fake Ticketmaster tickets?

Always double-check your URL, this will save you. Moreover, make sure you are always purchasing tickets from Ticketmaster’s official website. Beware of going to sites from Google search results that may look like Ticketmaster but are not.

What is the Error Code 00011 on Ticketmaster?

According to the users who have faced the Ticketmaster error code 0011, this error is due to corrupted browser cookies. If this is the case, then you should try to clear your browser cache. The steps for this have been mentioned above.

Can someone steal Ticketmaster tickets?

Yes, thieves can transfer your tickets and resell them under a fake name. We recommend you make your password as complex as possible. Plus, make sure that you do not share it across multiple websites. You should also take screenshots of the tickets, this is a must as you will always have proof this way.

Falisha Abid

Falisha Abid is a second-year undergrad for BS Psych who now enjoys writing articles for Computer Verge. In her free time, she indulges in the enchanting world of books and immerses herself in the vibrant realm of painting.
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